Personal data we collect. We will collect data from you when you place an order via the website, or contact us via email regarding our products/your order. This may include details of your name, email address, telephone number, delivery address and home address. We do not have access to or hold any of your payment methods for the goods.
Reasons for collecting the data. We only collect your personal information to facilitate your purchasing of our product(s) and to enable us to deliver the item(s) to you.
Who else can see your data. Payment information (card details, delivery addresses, etc.) will be processed by the following third party companies: PayPal and BigCartel. Their respective privacy agreements can be read using the following links: https://www.paypal.com/en/webapps/mpp/ua/privacy-full and https://help.bigcartel.com/topic/legal
The length of time we retain your data. We do not hold onto your details for any longer than necessary, but for business record-keeping purposes it may be needed for up to six years. Once your transaction(s) with us is complete, and after this time, we will either delete your data or make it anonymous as part of our records.
Your rights over your data. You have the right to ask us for a copy of the data we are processing that relates to you, and have any inaccuracies corrected. You are able to ask us to stop processing or to delete your data. Please note this may affect the sales contract between us if carried out before you receive your goods. Please email Matt Bannister at [email protected] to facilitate these requests.
International data use. Our servers are based in the UK and are where your information is processed and stored. We also transfer your data to our third-party service providers, some of whom may be located outside the EU. These companies are engaged by us to process your order: https://www.paypal.com, http://www.bigcartel.com. In addition, email and cloud storage is provided by https://www.apple.com and https://www.backblaze.com. All these organisations have appropriate safeguards in place to meet the requirements of EU data protection laws.
Third parties. We do not share any of your personal data with third parties for marketing purposes.